At Lushirt, we aim to provide a smooth and timely delivery process for all your custom-designed products. Please review our shipping policy below for important details about shipping times, costs, and processes.
Processing Time
- Order Processing: All of our products are made to order. This means we start production only after your order is placed. Typically, it takes 3-5 business days to process and print your order before it is shipped.
- Order Modifications: Any changes to your order must be made within 24 hours of purchase. After this period, your order will enter production and cannot be modified.
Shipping Times
Shipping times vary depending on your location. Once your order is processed, you can expect the following estimated delivery times:
- United States: 5-10 business days
- Canada: 7-14 business days
- International: 10-20 business days (depending on the destination)
Please note that these timeframes are estimates and may vary due to factors such as customs processing and unexpected delays by the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the size/weight of your order. For detailed shipping rates, please enter your delivery address at checkout to view the accurate shipping fee.
International Shipping
We ship worldwide! However, for international orders, please be aware that your order may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are not included in our shipping costs and are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment. If you encounter any issues with tracking or delivery, please reach out to us at [email protected] for assistance.
Lost or Delayed Packages
While we strive to ensure timely deliveries, we cannot be held responsible for delays caused by the shipping carrier or customs clearance. If your package is significantly delayed or lost, please contact us at [email protected], and we will work with the carrier to resolve the issue.
Shipping Restrictions
Please note that certain countries may have restrictions or longer delivery times. If you are unsure whether we ship to your location, feel free to contact us before placing your order.
Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to our support team at: 📧 [email protected]
Thank you for choosing Lushirt. We look forward to delivering your custom products to your doorstep!